FAQ

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Here is a few of the most asked questions, if you have a question that is not listed feel free to contact us. 

  • Each rental includes a high-performance Sea-Doo, safety equipment (life jackets), a safety briefing, and a full tank of gas.

    If you require child / infant lifejackets you MUST let us know in advance.

    Additional accessories may be available upon request.

  • No boating license is required! We’ll provide a comprehensive safety orientation before your ride, and issue a temporary license.

  • Renting / Operating: You must be at least 21 years old to rent a Jet Ski.

    There is no age requirement for passengers. 

  • Safety is our priority. If the weather conditions are unsafe (heavy rain, high winds, etc.), we will reschedule your rental at no cost to you.

  • Please bring a valid government-issued photo ID, a credit card for the security deposit, and any personal items like sunscreen, sunglasses, and water shoes. We also suggest wearing neoprene shorts / swimwear.

  • Yes. There is a $1000 deposit required per jet-ski. This is fully refundable on return as long as there is no damage. 

    Deposit can be made using a valid credit card, cash, or e-transfer. 

  • After booking, you’ll receive a link to our online waiver. Simply fill it out before your rental day to speed up the check-in process.

  • Cancellations made at least 48 hours in advance will receive a full refund. Cancellations within 48 hours of the rental will forfeit the booking deposit. 

  • If availability permits, you can extend your rental. Additional charges will apply according.

  • We provide a full safety briefing, life jackets for all riders, and ensure our fleet is well-maintained for a safe experience. Our team is always ready to assist in case of emergencies. Jetti Toronto is a proper rental agency unlike many others in Toronto and safty is out #1 priority.